This follows the launch of ‘Price Lock’, a feature that enables customers to hold fares for up to 24 hours. Customers using the new 'Price Lock' service will be able to hold a booking on the low cost carrier’s website and confirm it later. It costs Ksh 500 per passenger and is available on departures booked at least two weeks in advance and holds the price for 24 hours, at which point, the price lock is automatically removed.
Commenting on the service, Jambojet CEO Willem Hondius said: “This feature gives our customers the opportunity to finalize all travel details prior to paying for a flight, ensuring that their itinerary is correct”. In a dynamic fare environment, where fares change based on demand, availability and timing, ‘Price Lock’ provides customers with utmost flexibility.
We appreciate our customers have busy lives and that making travel plans should be as quick, easy and convenient as possible,” he further explained.
Currently, Jambojet flies to all three cities in Kenya-Nairobi, Mombasa and Kisumu as well as Eldoret, Malindi Ukunda and Lamu towns. The low cost carrier has been credited for promoting local tourism as well as enhancing economic growth in business hubs across the counties.
In addition to the pricing feature, Jambojet has also revamped its website giving way to a user-friendly interface that is simple to navigate while whittling down to only the best results, saving people valuable time on their trip planning experience.
On his part, Dzulkiflee Taib, CEO and Founder of Matchbyte, the company that developed the site said “The website has been optimized for performance, enabling consumers to book flights easily using the latest technologies. The site was developed responsively meaning that it adjusts to any screen size enabling people to book anywhere, anytime”.
In the two years of operation, the no-frills low cost brand of Kenya Airways has achieved undeniable business growth; increased numbers of routes from four to seven, increased frequency of flights due to fleet expansion and flown over one million passengers.