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Enter your details above to view and manage your booking. Please note that this service is accessible from the time of confirmed booking up to 2 hours before flight departure.
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Enter your details above to check-in online. This service is available from 30 hours before flight departure up to 1&1/2 hours before flight departure.

Special Assistance


Unaccompanied Minors  (5 years - 14 years old)

The Jambojet Unaccompanied Minor (UMNR) service has been put in place to offer children travelling alone a safe, reliable and comfortable travel experience.

  • A parent/guardian must take the Unaccompanied minors to the airport. The escorting adult must remain at the Airport until the flight departs.

  • The parent/guardian must fill in the UMNR form before/at check in. Download the Unaccompanied Minor form here.

  • The children should have a pouch/pocket that holds all their details and is collected at the check in counters.

  • A parent/guardian/designated adult should be available at the airport of destination to collect the child at the destination airport. They should identify themselves and report to the Jambojet representatives there.

  • Jambojet will only accept responsibility for Unaccompanied Minors between Airport of embarkation and deplaning.

  • This Unaccompanied Minor Service may be requested for children who are between 15 and 17 years old (both ages included). Children below 5 years of age will not be accepted as unaccompanied minors.

  • Jambojet does not charge for this service.

For more information, please feel free to contact us now.