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Jambojet opens Eldoret office as it targets North Rift region

The agriculturally-rich North Rift region is famous for producing some of the world’s finest athletes

Eldoret Office Opening 2

(Left to right: Jackson Mandago - Governor, Uasin Gishu County, Willem Hondius - CEO Jambojet and Daniel Chemno - Deputy Governor, Uasin Gishu County)

April 29, 2015

The airline, which has grown the Kenya’s domestic market by about 30%, officially opened its Eldoret office today at a ceremony presided over by Uasin Gishu Governor Jackson Mandago. 

Jambojet launched operations one year ago is banking on the anticipated growth in passenger numbers as traders, investors, professionals, tourists and government workers seek convenient, safe and affordable travel. Jambojet CEO Willem Hondius announced that the airline is now doing non-stop flights to Eldoret. “Previously, we had stopovers in Kisumu. Our customers in Eldoret and the surrounding counties like Kericho, Trans Nzoia and West Pokot have been asking for non-stop connection to and from Nairobi,” said Hondius.

The airline flies twice daily between Eldoret and Nairobi. Fares start at Ksh 2,950 but could rise depending on how early one has booked their flight.
According to Hondius, trade between counties will be a major factor in driving the growth of the domestic aviation market, hence the decision to target the North Rift region. “Counties are inter-linked economically, socially and culturally. We are hoping to exploit such inter-linkages to further grow the market by providing a convenient and affordable travel option,” explained Hondius.

Governor Mandago hailed Jambojet for introducing affordable air travel in the region, saying it would spur trade and tourism. “We are delighted by Jambojet’s decision to introduce non-stop flights to Eldoret. This will no doubt boost economic activities not just in Uasin Gishu County but the entire North Rift region,” said Mandago.

Last week, Jambojet said it has increased flights to Kisumu and Ukunda to meet growing demand on those routes. The carrier launched new routes to Malindi, Lamu and Ukunda in March.



Jambojet increases flights to Kisumu and Ukunda

Low cost carrier has chartered additional Q400 aircraft as it grows domestic footprint

April 23, 2015

Kenyan low cost carrier Jambojet has increased flights to Kisumu and Ukunda (Diani) as it scales up operations in the domestic market.
According to the airline’s CEO Willem Hondius, the airline will now fly twice to Kisumu on Sunday and three times daily on Thursday and Friday, bringing the total number of flights to the lakeside city to sixteen per week. Jambojet will now fly twice daily to Ukunda (Diani) at the coast.

Hondius also disclosed that Jambojet has chartered an additional Bombardier Q400 aircraft to service the Kisumu and Eldoret routes. “All flights on the Kisumu and Eldoret routes will be serviced by the Q400 which we have chartered from DAC Aviation,” said Hondius.

He added, “We will introduce a second frequency to Kisumu on Sundays and a third daily frequency to Kisumu on Thursday and Friday bringing the total number of frequencies to Kisumu to sixteen per week compared to thirteen previously. As from coming Saturday (April 25), we will introduce a second daily frequency to Ukunda (Diani).”

Jambojet launched flights to Lamu, Malindi and Ukunda (Diani) last month (March 28) bringing to seven the number of destinations it flies to. The others are Nairobi, Kisumu, Eldoret and Mombasa. The airline has flown 500,000 passengers since inception a year ago.

The low cost carrier is targeting the growing domestic travel market comprising tourists, traders, investors, government workers and employees of local and international aid agencies to cement its position in Kenya’s nascent low cost airline market.

The Bombardier Q400 turboprop aircraft is capable of operating on shorter runways and performs like a jet aircraft in terms of speed and comfort. The airline operates Q400 aircraft on all its routes (Lamu, Malindi , Eldoret, Kisumu, Mombasa and Ukunda (Diani)). Jambojet also operates two Boeing 737 planes in its fleet.



Jambojet records high on-time performance

November 18, 2014

Low cost carrier Jambojet has recorded its highest on-time performance (OTP) for the month of October at 92 per cent, one of the highest in the market.

Over the last 6 months the airline has maintained a high OTP averaging at 85%.

On-time performance is the primary internationally accepted standard by which airlines and airports measure reliability. OTP is measured by comparing the actual departing time of an aircraft against its schedule departure time.

Jambojet Managing Director Willem Hondius said the airline has put concerted effort to ensure all its flights are on time and record a high turnaround rime to better serve its customers.

“Departing and arriving on time is one of the most important things for our customers and we have worked hard to ensure we deliver on this. It is of utmost importance to deliver a reliable flight schedule,” he said.

“We are very happy with this performance, which is one of the highest in Kenya and strive to maintain it.”

As part of ensuring the airline maintains its record OTP it will be publishing its monthly results on its website,, every month.

Jambojet has seen an increased demand for flights in the market since its launch, breaking down barriers of flying by making it affordable for everyone to fly. With prices as low asKsh2,950 one way, the airline has attracted a good uptake with an average of 43,000 passengers monthly.

The airline operates flights between Nairobi and Mombasa, Kisumu as well as Eldoret.

In August, Jambojet introduced a tool on its website that allows customers to find the lowest fares on offer online. The tool is ideal for passengers flexible on their travel date, making a source for finding cheap airfares and saving.



Jambojet launches flights to Lamu, Malindi and Ukunda

New routes expected to boost domestic tourism

12th March, 2015

Kenyan low cost carrier Jambojet has launched flights to three new destinations in the country’s coastal region, namely Lamu, Malindi and Ukunda. The first flights on the new routes will take off from Nairobi’s Jomo Kenyatta International Airport on March 28 2015.

The airline, which will commemorate one year in operation on April 1 2015, is targeting the growing domestic travel market comprising tourists, traders, investors, government workers and employees of local and international aid agencies to cement its position in Kenya’s nascent low cost airline market.

The move by Jambojet is also likely to be well-received by the tourism sector, which has been pushing domestic tourism as a recovery measure following decline in foreign guest arrivals linked to insecurity.

Jambojet fares from Nairobi to Lamu will start at Ksh5,950 ($65); Nairobi to Malindi Ksh4,950 ($55); Nairobi to Ukunda Ksh4,950 ($55) all one way (including taxes). The airline will also operate short flights connecting Lamu and Malindi at Ksh2,950 ($33).

According to Jambojet CEO Willem Hondius, the airline has chartered one Bombardier Q400 turboprop aircraft from DAC Aviation to service the new routes. This type of aircraft is capable of operating at shorter runways and is behaving like a jet aircraft in terms of speed and comfort.

“We have chartered this aircraft to complement our current fleet of three Boeing 737 planes which are serving the existing routes. However, the Q400 will also be utilized on Kisumu and Eldoret in order to improve the product on these two routes,” said Hondius, adding that there were plans to grow its fleet as it mulls new destinations in the East African region.

Hondius says the decision to fly to the new destination is strategic. “Lamu and Malindi are leading tourism destinations, globally acclaimed for their pristine beaches and unique cultural sites. Ukunda, also known as Diani, has an airstrip serving Kenya’s busy south coast tourism circuit. By flying to these destinations, Jambojet will be hoping to tap the anticipated increase in traffic especially to Lamu where the government plans to construct a $5 billion port,” said Hondius.

Jambojet, a subsidiary of Kenya Airways, sells tickets from as low as Ksh2,950 one way. The airline, which currently flies to Mombasa, Nairobi, Eldoret and Kisumu says it has flown about 500,000 customers in its first year of operation, signalling huge potential for growth in the future. The airline relies heavily on online ticket sales through its portal It has positioned itself as a provider of affordable air travel in a country with a rapidly expanding middle class and growing economy.



Jambojet considered best low-cost carrier for Kenya in the World Airlines Awards

Jambojet ranked best low cost carrier in Kenya at the 2014 World Airline Awards.

Thursday 17th July 2014

The World Airline Awards are regarded as a benchmark on passenger satisfaction levels for airlines throughout the world - delivering a unique survey format based on analysis of business and leisure travelers, across all cabin travel types (First, Business, Premium Economy and Economy class passengers).The survey’s transparency and global coverage distinguish the awards as a most prestigious and respected quality recognition for the industry.

Barely three months since it started operations, Jambojet continued its ascendancy being feted as the fourth best low-cost airline in Africa after such big names as Mango, Fastjet and Kulula. This award recognizes the front-line budget airline service that Jambojet has pioneered and is providing in Kenya by making it possible for more people to fly. The latest entrant in Kenya’s aviation sector, Jambojet flies between Nairobi and the key Kenyan cities of Mombasa, Kisumu and Eldoret, operating a fleet of three Boeing 737-300. 

“We are happy to have been accorded this prestigious and respected rank in Africa. This is a valuable endorsement of our business model as we continue to realize our vision of offering travelers the services of a true low cost low fare airline,” said Willem Hondius, Jambojet CEO.

“Although low-cost airlines in East Africa have had a hard time surviving in the past, Jambojet will strive to be the exception as we seek to actualize our vision of making flying possible for everyone”, affirmed Mr. Hondius.

In the past month, Jambojet has increased the frequency on its route to Eldoret to enable passengers to travel twice daily via a timely and affordable means.

Livery Launch

From left to right: Jambojet Managing Director, Willem Hondius (left) shares a light photo moment with Cabinet Secretary for Transport and Infrastructure Eng. Michael Kamau, Jambojet cabin crew Caroline Moraa and Jambojet Chairman Ayisi Makatiani (right) during the livery launch of Jambojet on 27th March 2014.

Livery Launch2

Jambojet cabin crew Husnah Omar and Celestine Maina during the livery launch.